An insurance policy is a contract between the insurer (insurance
company) and the insured (you) where the insurer promises to
compensate the insured for specific losses, damage, or
liabilities in exchange for premiums paid overtime.
A premium is the amount of money you pay to an insurance company
in exchange for coverage. Premiums are typically paid monthly,
quarterly, or annually, depending on the policy.
A deductible is the amount you agree to pay out of pocket before
your insurance coverage kicks in. For example, if your car
insurance has a $500 deductible and you file a claim for $2,000
in damages, you will pay the first $500, and your insurer will
cover the remaining $1,500.
A policy is the contract detailing the coverage and terms, while
a claim is a request made by the insured to the insurance
company asking for compensation for a loss covered under the
policy.
Term life insurance provides coverage for a specified term,
like 10, 20, or 30 years. It only pays out if the insured dies
during the term.
Whole life insurance provides lifetime coverage and includes a
savings component, accumulating cash value over time.
Takaful is an Islamic insurance concept based on the principles
of mutual assistance, solidarity, and shared responsibility. It
is designed to comply with Shariah law, which prohibits elements
like riba (interest), gharar (uncertainty), and maisir
(gambling) that are present in conventional insurance.
Health Insurance
Health insurance typically covers medical expenses such as
doctor visits, hospital stays, surgeries, prescription drugs,
and preventive care. Coverage varies by policy, so check your
specific policy for details.
A network refers to the group of doctors, hospitals, and
healthcare providers your insurance company has contracted with
to provide services at lower rates. If you see a doctor outside
this network, you may pay more.
- Co-pay: A fixed fee you pay for certain medical services, such
as $25 for a doctor’s visit.
- Co-insurance: The percentage of costs you share with the insurance company after you’ve met your deductible. For example, if your insurance covers 80%, your co-insurance is 20%.
- Co-insurance: The percentage of costs you share with the insurance company after you’ve met your deductible. For example, if your insurance covers 80%, your co-insurance is 20%.
Yes, the policy can be cancelled mid-term upon written request
and subject to the defined terms & conditions of the policy
Duly completed reimbursement claim form along with paid invoices
& all relevant medical reports.
Auto (Motor) Insurance
- Liability coverage: Pays for damages or injuries you cause to
others.
- Collision coverage: Pays for damages to your car in an accident, regardless of fault.
- Comprehensive coverage: Covers damages to your car from non-collision events like theft, fire, or natural disasters.
- Personal injury protection (PIP): Covers medical expenses for you and your passengers.
- Uninsured/underinsured motorist coverage: Protects you if you're hit by a driver with no insurance or insufficient coverage.
- Collision coverage: Pays for damages to your car in an accident, regardless of fault.
- Comprehensive coverage: Covers damages to your car from non-collision events like theft, fire, or natural disasters.
- Personal injury protection (PIP): Covers medical expenses for you and your passengers.
- Uninsured/underinsured motorist coverage: Protects you if you're hit by a driver with no insurance or insufficient coverage.
Comprehensive Motor Policy covers accidental damage repairs of
the insured vehicle at the manufacturer’s authorised dealers
within the UAE.
This is a unified insurance scheme, which is required by
vehicles traveling from UAE to Oman. It covers Third Party
Liability (TPL) as per the prevailing laws of the country where
the accident has taken place. This is offered as an optional
cover subject to additional premium being paid. If Orange Card
is opted, own damage cover in Oman will be included in your
Policy.
Factors affecting premiums include your age, driving record,
location, type of car, credit score, and how often you drive.
High-risk drivers may pay more for coverage.
In the event of any claim, you can register your claim through
the online customer portal where you will need to complete the
information or documents requested on the circumstances of your
claim and attach the police report.
Policy cancellations can be made subject to the following:
- Transfer of ownership of the vehicle/export out of the UAE
- Cancellation of the vehicle’s permit
- Total loss
- Transfer of ownership of the vehicle/export out of the UAE
- Cancellation of the vehicle’s permit
- Total loss
Homeowner's Insurance
Homeowner's insurance typically covers:
- Property damage: To your home or personal belongings due to fire, theft, or natural disasters.
- Liability: Protection if someone is injured on your property and sues you.
- Additional living expenses: If you're temporarily unable to live in your home due to damage.
- Property damage: To your home or personal belongings due to fire, theft, or natural disasters.
- Liability: Protection if someone is injured on your property and sues you.
- Additional living expenses: If you're temporarily unable to live in your home due to damage.
- Replacement cost: Covers the full cost of
repairing or replacing damaged property without deducting for
depreciation.
- Actual cash value: Covers the cost minus depreciation, meaning you’ll receive less money for older items.
- Actual cash value: Covers the cost minus depreciation, meaning you’ll receive less money for older items.
Standard homeowners’ insurance does not cover damages from
floods or earthquakes. You would need separate flood or
earthquake insurance policies.
Life Insurance
Life insurance is beneficial if you have dependents who rely on
your income, outstanding debts, or long-term financial goals
(e.g., funding your child’s education). It provides financial
protection for your loved ones in case of your death.
A general rule of thumb is to have coverage that equals 5-10
times your annual income. However, your specific needs depend on
your financial situation, debts, and dependents.
How much you pay depends on how much you wish to insure your
life for and your age. The higher your life benefit, the more
you’ll pay in insurance premiums. Equally, the older you get,
the higher your premiums get.
- Term life policies: If you stop paying
premiums, the policy will lapse, and coverage ends.
- Whole life policies: There may be a cash value that you can use to cover premiums temporarily or surrender for a payout.
- Whole life policies: There may be a cash value that you can use to cover premiums temporarily or surrender for a payout.
Support
You can reach our support team by email at support@insurenow.ae
or by phone at +971 56 422 0095, available from 8:30 AM to 4:30
PM, Monday to Friday.
Insure Now offers a range of insurance products, including
health, life, auto, and travel insurance, among others. For
detailed information on each, please visit our website at
insurenow.ae
Yes, you can request a quote through our online form. However,
our agents will contact you for more detailed information before
finalizing options suited to your needs.
Claim
For filing a claim, please reach out to our claims support team
at support@insurenow.ae or call us directly. We’ll guide you
through each step and inform you of the necessary documentation.
The required documents vary based on the type of claim.
Generally, you'll need proof of identification, policy details,
a description of the incident, and any other supporting
documents like medical records for health insurance claims or
police reports for auto insurance claims.